We are small company and we work hard to provide best product and service. Every dress, coat, shawl, scarf, skirt or handbag is kept safe until it is shipped to you and we check our products before sending it. If necessary, we can send additional images and sizes for customer who would like to double check, it is not inconvenience for us. We will keep in touch with our customers as long as it is required and notify when item is delivered. It is important to us that you are happy with our products.